online marketing psychology

August 30, 2010

Positioning masterclasses by Ryanair and Apple

Defining what your company or brand stands for is never easy. And it is even harder to communicate this. It requires a lot of experimenting to find the right voice. That's what makes companies that do manage to carve out their position for their brand that much more interesting.

These last weeks I came across two examples that show some crystal clear positioning.


Over at the brand positioning bastion Brand Strategy Insider airline Ryanair was analyzed.
Ryanair’s brand associations centre on three key themes: low-price, no nonsense and aggression.
And these elements show up their communication, especially with a CEO at the helm who is never afraid to make some bold statements.

On Ryanair's advertising:
It starts with advertising. A very special kind of advertising. Usually black and white. Consistently tacky in tone and execution. And always offensive. It could be a picture of a stripper dressed as a schoolgirl announcing “hot fares”.
Before this article I never really thought about Ryanair in the light of a clear brand position. But I guess thats's the point a brand. Getting the message out seemingly without any effort.


The second example comes from an article in the New York Times features a video of a presentation by Steve Jobs. The video was made when Apple is at its deepest point in 1997. He calls for a change in communication of Apples values in this "noisy" world.

Some quotes from the video:

The point is not to tell why they are better than Microsoft. Or that their computers have bigger memory and faster processors.
Big brands don't tell you about their product, they talk about who they are, what they are about.
Where does Apple fit in this world?
At its core is: we believe that people with passion can change the world.

And to communicate these values a campaign was created: "Think Different" by TBWA/Chiat Day. The advertisement is shown at the end of the video above or can be found here.

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